jazzandrecords.de - exquisite jazz & world music
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Frequently Asked Questions

  1. » Find Items
  2. » Shopping Cart & Add Items to Your Shopping Cart
  3. » Proceed to Checkout
  4. » How much are delivery costs?
  5. » Delivery Schedule - When Will My Order Ship?
  6. » How can I know if my order has been dispatched?
  7. » Costs and taxes
  8. » Purchase without an account?
  9. » Which advantages an account has?
  10. » What Are My Payment Options at jazzandrecords.de?
  11. » Can I edit my order?
  12. » How can I cancel my order?
  13. » What happens if I cancel my order?
  14. » How can I give feedback on jazzandrecords.de?
  15. » As a company, Label or Artist? I wish to place my CDs at jazzandrecords.de?
  16. » My questions could be unacknowledged?
  17. » Why the payment ClickandBuy doesn't work?
  1. » Find Items
    Browse or search for the items you would like to order. Keyword Search boxes are located on the top of our store. When you find an item that interests you, click the title or name of the item to see its product detail page.

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  2. » Shopping Cart & Add Items to Your Shopping Cart
    If you wish to purchase the selected item, choose the quantity you wish to purchase and then click “Buy Now” or “add this to my cart”. You may to continue to shop for other items and add them to your existing Shipping Cart.

    shopping bag You find the warenkorb in the head area completely on the right. Please click on the picture or to the quantity number to display your shopping cart.



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  3. » Proceed to Checkout
    When you are ready to checkout click on the Submit Cart button located underneath the items featured in Your Cart. From here you will be brought to a summary screen for a final look at the items you will be purchasing. To proceed click Check Out. You will be automatically forwarded to the next page to complete your transaction.

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  4. » How much are delivery costs?
    Your delivery costs vary in accordance with the type of item and with the country to which it will be delivered. jazzandrecords.de delivers throughout the Germany, Switzerland, all of Europe and most of the World. Please note our latest shipping price list.

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  5. » Delivery Schedule - When Will My Order Ship?
    Our products are dispatched from our loading dock in Germany and directed through the local post. We generally dispatch an order on average of one business days after it was received. National delivery takes, on average, between 2 and 4 days and international delivery takes, on average, between 5 and 15 days, when product is available.

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  6. » How can I know if my order has been dispatched?
    An alert e-mail is sent to you as soon as your package has been dispatched. You can also check your order status on the jazzandrecords.de site.

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  7. » Costs and taxes
    All prices are in Euro (EUR). In respect of the delivery within Germany and delivery within the European Union (EU) the prices include VAT according to § 1 paragraph 2, sentence 2 UStG (German jazzandrecords.de on Value Added Tax), in the event such delivery is taxable. The delivery from Germany to countries not being member states of the EU may require additional customs duties, not subject to jazzandrecords.de discretion.

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  8. » Purchase without an account?
    By choosing this option none of your user information will be kept in our records, and you will not be able to review your order status, deliver status or keep track of your previous orders.

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  9. » Which advantages an account has?
    Creating an account will help you to track your order, make changes to your account, and speed the process for future orders. The advantages may be summarised as follows:
    1. speed the process: Speed the process for future orders, you only need your password and Email.
    2. order status: You will be up to date on an orders status and keep track of the orders you have previously made
    3. delivery status: You will be up to date on an delivery status with our track & trace


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  10. » What Are My Payment Options at jazzandrecords.de?
    You can choose between follow payment options:
    1. Payment In Advance:
      After your finished your order, we will send you an email affirmation. This email contains our account information. After your Payment ist received your order will be ready for despatch within 24h.
    2. Cash on delivery:(only for customers who lives in germany)
      If the goods are in stock the delivery will be effected within 24h. Charges to be collected EURO 5,00.-! (DHL Cash on delivery Charge )
    3. Swiss Postfinance:
      You can choose our payment partner Swiss Postfinance - Secure financial transactions online! After your Payment ist received will you get redirected automatically to jazzandrecords.de. Your order will be ready for despatch within 24h.
    4. Credit Cart or Debit Cart:
      You can choose one of our payment partner clickandbuy or PayPal - easy and secure online payments! After your Payment ist received will you get redirected automatically to jazzandrecords.de. Your order will be ready for despatch within 24h.


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  11. » Can I edit my order?
    Unfortunately, you cannot add new items to your current order. A separate order will have to be placed in a new order. It is also impossible to replace current items them with new ones. You can cancel items from your current order and create a separate order for the replacement item(s).

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  12. » How can I cancel my order?
    To cancel an order, or an item from your order, go to »contact« and send us a form. If you wish to cancel your order, you must do so before the items are dispatched from our loading dock.

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  13. » What happens if I cancel my order?
    If you have decided to cancel your order, the amount paid to us will be completely reimbursed (item price + shipping cost) in the days following your cancellation.

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  14. » How can I give feedback on jazzandrecords.de?
    To give feedback on jazzandrecords.de, find the record of your purchase and click on »Review« and then go to »Write Review«. Please log in to your Buyer Account on jazzandrecords.de.

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  15. » As a company, Label or Artist? I wish to place my CDs at jazzandrecords.de?
    Feel free to contact us personally.

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  16. » My questions could be unacknowledged?
    Feel free to send us a form.

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  17. » Why the payment ClickandBuy doesn't work?
    Only customer with an account can use the payment Clickandbuy. Guest customer (Purchase without an account) should use the payment paypal at the moment.

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Continue
Shopping Cart more
1 x [Ooyaah]
1 x Max Tiller - Spot The Spit
1 x Manfred Junker - Alone
1 x Olaf Schönborn's Q4-Radio Jazz
1 x Oliver Tabeling Andy Scherrer - Hippocampus Valley
1 x dietkrØns „en route” 2007
1 x jazzmachine „radio”
106.30EUR
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